Thank You for shopping with Strings &Beads.All products will be shipped within 3-5 Working days. Please note, I'm not responsible for any customs fees or taxes applied by your country, as a buyer you will need to pay these, so it's good to know your country's policies/regulations. I can not mark items as 'gifts' when posting. All deliveries will be made via Emirates Post insured mail, which is fully trackable but has a standard delivery time. As yet, I have not tested the delivery time to some countries... I await feedback regarding how long an item has taken to reach my customers. If you are a UAE / GCC resident and do not have a PO Box, please contact me to discuss delivery options. All Products are wrapped carefully and come in beautiful handmade boxes along with full description of the bracelet and instructions on how to cleanse & set intentions for your healing bracelet. Returns/Exchange:We strive to give you the best product. All products are handmade and are damage-free when packaged & shipped. But if you receive a damaged product, we are more than willing to repair/exchange the product at no extra cost.All complaints & request for exchange must be placed within 24 hours of receiving the product.The item being returned must be in its original condition and packaging.Please contact us before you ship any packages, any unauthorized returns will be refused.