TERMS AND CONDITIONS
Hello & thank you for visiting my little shop. I hope you have a lovely time looking over all the beautiful items, and enjoy your purchases. Don't forget to FOLLOW on INSTAGRAM. I post my sales there & market days. I check every single item before dispatching to my valued clients. The cord, the bulb, the lamp, and other products go through a rigorous quality control process. So chances of anything being defective goes down to zero. Let me know what your requirements are for aesthetics, and room size. I will be happy to help you choose the most suitable lamp(s). I do need to establish a few policies, so here they are: 1. Items once sold CANNOT be returned/exchanged. Edible items, cookingware & bath/spa items are non-returnable/non-refundable. 2. The product is the lamp & cord. 3. While I do provide bulbs in working condition and well-protected, I am not responsible for their condition at arrival. The bulb could have popped in transit. However, these are readily available in the market. 4. Your lamp is a lifetime product. There are a few do's and don't's in looking after them. Please see FAQ within listings. 5. Shipment is daily, except Fridays. Your item will be sent via courier and should arrive within 2 working days. 6. Please do not ask for personal information. Happy buying. I'd love to hear back from you once your lamp is settled in; please provide a review of your purchase on this page. And if you'd like to share a picture of the set-up.... that's lovely ! For clients outside of UAE: If you would like to purchase any item and have it delivered to you, please contact me either via Saffron Souk, or via my Instagram page. www.instagram.com/HimalayanSaltyTreasures I will arrange a custom order for you whereby you will be able to choose an international delivery option.