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Community

The Saffron Souk is more than just a marketplace, we are a Middle East based online community of creative entrepreneurs & smart shoppers. We’re just a little bit different and that's what make us interesting.


Marketplace

Discover and shop from small local brands or become a seller and open your own shop front at our curated marketplace.


Events Calendar

Our calendar of events showcases all the creative goodness around the region. Markets, pop-ups, classes & educational events to help build your business.


Blog & Tutorials

Our blog is the perfect place to find out what’s new in our community. Learn new skills and be inspired by the stories of The Saffron Souk’s sellers, their brands and creative things that inspire us.


What is Saffron Souk?

The Saffron Souk is an online creative community. Whether you’re a maker, a merchant of unique things or a lover of the hard to find, The Saffron Souk is a place where you can connect, interact and shop from people with the common interest of a love for creativity and beautiful things.

Marketplace. Discover and shop from small local brands or become a seller and open your own shop front at our curated marketplace.

Community. The Saffron Souk is more than just a marketplace; we are an online based online community of creative entrepreneurs & smart shoppers. We’re a little bit different and thats what makes us special. If you’re not already a member, please register for free here.

Events. Our calendar of events showcases all the creative goodness taking place around the region. Markets, pop-ups, classes & educational events to help build your business. Add your event today.

Blog. Our blog is the perfect place to find out what’s new in our community. Learn new skills and be inspired by the stories of The Saffron Souk’s sellers, their brands and creative things that inspire us.

The Saffron Souk is a homegrown brand, licensed with Creative City, Fujairah, United Arab Emirates.


How does the marketplace work?

The marketplace at saffronsouk.com is stocked by over 400 independent small brands. When you shop at The Saffron Souk, you’re supporting these small local businesses, makers, designers and artists and having a direct and immediate impact on them.

The Saffron Souk hosts these shop fronts, facilitates communication between sellers and customers, streamlines the order process and collects payments from customers. Importantly, The Saffron Souk offers customers the security, customer service and reassurance of shopping from small brands in a single hassle-free transaction.

If you’re interested in opening a shop front at the marketplace, please scroll down to the Selling section below for more information.


Do you have a physical store?

The Saffron Souk is an online marketplace, open 24 hours and 7 days a week for your shopping pleasure. We don’t have a physical shop to visit, but offer the convience of shopping anywhere and anytime complete with delivery to your PO Box or couriered direct to your door.

We take part in pop-up events from time to time, so sign up to our newsletter and keep an eye on our social media pages for updates.


I'd like to speak to someone, can I ring you?

The Saffron Souk is an online community and so we’re all about emails to get started.

Don’t let this hold you back, please contact The Saffron Souk HQ at [email protected], the marketplace team at [email protected] for shopping, order and selling related questions, or message any of the shop fronts at the marketplace directly by logging in at saffronsouk.com and clicking the Ask a Question buttons on their shop front or product pages.


Can I change my account details?

You are welcome to update your email address, password and other details relating to your member account with The Saffron Souk anytime. To make changes, please log in at saffronsouk.com, click on My Account, then Account Details on the left.

Can I advertise on saffronsouk.com?


How do I change my message notification settings?

saffronsouk.com has an internal message service which allows The Saffron Souk members to communicate directly with sellers at the marketplace. If you have questions about a product or your order, or if you have made a purchase and the seller has questions for you, the website automatically sends you a notification by email to let you know that you have received a message.

To stay informed, we strongly recommend you keep your message notifications activated. You can choose to stop being sent an email notification but please be aware that if you’ve placed an order or are expecting a response to a message you’ve sent, you will need to actively check in to your account for messages. If a seller has a question about the order you have placed with them, they are unlikely to ship it until they have had a response from you, so the shipping of your order could be delayed.

In accordance with our privacy policy, we will not give your email address to others.

If you still want to stop receiving notification emails from saffronsouk.com, you can change your preference in ‘Account Details’ on your My Account page. Please note that order confirmation emails will still be sent to you even if you have your message notification email option disabled.

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